Transform Your Outdoor Space

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you contact us for services, request quotes, or communicate with us. This may include your name, email address, phone number, address, and details about your gardening needs.

How We Use Your Information

We use the information we collect to:

• Provide and improve our gardening services
• Respond to your inquiries and requests
• Schedule appointments and service visits
• Send you service updates and communications
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call us at (773) 284-7605.

Effective Date: January 1, 2026

Service Agreement

By engaging True Value Gardening for services, you agree to these terms and conditions. Our services include landscape design, installation, maintenance, lawn care, and related gardening services.

Payment Terms

Payment is due upon completion of services unless other arrangements are made in writing. We accept cash, check, and major credit cards. Late payments may incur additional fees.

Scheduling and Cancellation

We will make every effort to maintain scheduled appointments. If you need to cancel or reschedule, please provide at least 24 hours notice. Cancellations with less notice may incur charges.

Warranty and Liability

We warrant our work for 30 days from completion. Our liability is limited to the cost of the specific service provided. We are fully insured and licensed.

Property Access

Client agrees to provide reasonable access to the property and ensure pets are secured during service visits.

Modification of Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting.

Contact Information

For questions about these terms, contact us at [email protected] or (773) 284-7605.

Last Updated: January 1, 2026

Service Limitations

While we strive to provide the highest quality gardening and landscaping services, results may vary based on factors beyond our control including weather conditions, soil quality, existing plant health, and environmental factors.

Plant and Material Warranty

Living plants are subject to natural conditions and seasonal variations. While we select quality materials and follow best practices, we cannot guarantee the survival of all plants due to factors such as extreme weather, disease, pests, or improper care after installation.

Property Conditions

Clients are responsible for disclosing known underground utilities, sprinkler systems, or other hidden property features. We are not liable for damage to undisclosed or improperly marked utilities or structures.

Weather-Related Delays

Services may be delayed or rescheduled due to weather conditions that could affect safety or service quality. We will communicate any necessary changes promptly.

Professional Advice

Our recommendations are based on professional experience and industry best practices. However, gardening and landscaping involve natural processes that cannot be guaranteed.

Third-Party Services

We may recommend third-party services or products. We are not responsible for the performance or quality of services provided by other companies.

Contact Us

For questions about this disclaimer, please contact us at [email protected] or (773) 284-7605.